Support

Need help? Email support@gatheradvent.online and we'll get back to you.

How do I invite my family?

Buy the Family Pass, then open the Group tab, create your family group and tap Invite or Manage Family. Send the invite by Messages or email. Each person downloads Gather for free and taps your link to join. You can invite up to 10 people.

I was invited. Do I need to pay?

No. Download Gather from the App Store, then tap the invite link you received. Gather unlocks for you as a member of the family group.

Who can I invite?

Anyone with an iPhone and an iCloud account: grandparents, aunts and uncles, cousins or close friends. They don't need to be in your Apple Family Sharing group.

I bought the Family Pass but it's locked

On the Group tab or the purchase screen, tap Restore Purchase. Make sure you're signed in with the same Apple ID you used to buy it.

The family discussion isn't showing up

Family groups use iCloud. Check that you're signed in to iCloud in the Settings app and connected to the internet, then pull down on the Questions or Group screen to refresh.

How do I remove someone or leave a group?

Organizers can remove people from Invite or Manage Family on the Group tab. Members can tap Leave Family Group.

How do I report a post?

Press and hold the post, then choose Report or Block.